Last Updated: 27/01/2021

Dear Residents and Families

As the COVID-19 coronavirus situation evolves, we want to reassure you that we are implementing all possible methods to protect our residents, staff and the wider community.

As we are all aware by now, there is no immunity to this virus and evidence suggests the risk is greater in older people, aged 70 and over. Out of an abundance of caution, we ask that residents abide by strict social distancing guidelines, based on advice from health authorities. The more space between people, the less chance of virus spread.

Visiting Hours

Due to changes in restrictions and visitor demand we have adjusted our visiting hours.

Our updated visiting hours are:

• Mon – Thurs: 9AM to 5:30PM
• Fri: 9AM – 4:30PM
• Sat – Sun: 10AM – 2PM
• Public Holidays: 10AM – 2PM

What’s changed from 1am AEST 22 January 2021
There are no restricted Local Government Areas.
You can now enter a residential aged care facility if you have been in Greater Brisbane since 2 January 2021. Certain restrictions continue to apply to residential aged care facilities under the Aged Care Direction.

Visitors, staff or volunteers at a residential aged care facility should not be anyone who:

• Is unwell
• Has been diagnosed with COVID-19 or asked to quarantine
• Has returned from overseas in the last 14 days (excluding safe travel zone countries)
• Has had contact with a person with COVID-19 in the last 14 days
• Has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
• Has been tested for COVID-19 and is waiting for the result (except for tests due to surveillance testing obligations)
• Has COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigue.
• You may enter a residential aged care facility if you do not fit into any of the above categories.

Visitors should:

• Wash their hands before entering and leaving the facility
• Stay 1.5 metres away from others where possible
• Follow requests from the facility to help keep staff and residents safe.

For More Information on COVID-19 we encourage you to go to the following sites:

• Current QLD Government Aged Care Directive
• QLD Health Coronavirus (COVID-19)